FAQs
Is there a charge for delivery?
Carriage and packing are included in orders over £250.00. A charge of £10.00 is made on lower value orders to cover carriage, packing and insurance. For deliveries to Ireland please speak to the office for pricing.
Do Alpro sell spares kits for paddle handles?
No you have to buy a new handle.
Do Alpro sell spare parts for the paddle handles?
Yes, but only the standard and extended cam plugs.
How do I work out the handing on my door?
With the door opening towards you, look at which side it is hung/where the hinge is and that denotes whether the door is left or right handed. Therefore LH hung door requires a RH latch and a RH hung door requires a LH latch.
Do you have any information on CE Marking or CE Marking of Doorsets?
Please refer to our technical section under Standards.